Aguayo

D How to Build a UX Carreer: Abilities and Key Tools

Por Redacción Aguayo

User experience (UX) design is one of the most exciting and constantly evolving disciplines in the digital world. Whether you're starting from scratch or looking to strengthen your profile, building a career in UX requires a combination of technical skills, creativity, and a deep understanding of human needs. But don’t worry, this guide will walk you through the essentials step by step so you can become a solid and well-prepared professional.

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How to Build a Career in UX: Key Skills and Tools

User Experience (UX) design has become one of the most crucial disciplines in the digital world. As technology advances, companies recognize the need for professionals who can create intuitive, engaging, and accessible experiences for users. UX is no longer just a “nice-to-have” — it’s a fundamental aspect of product development, influencing everything from usability and accessibility to customer satisfaction and business success.

But what does it take to enter this field? What skills do you need? What tools should you master?

If you’re considering a career in UX or want to strengthen your knowledge, this guide will provide a structured roadmap to help you establish yourself as a UX professional.

Why is UX a Great Career?

UX is more than just designing beautiful interfaces. It sits at the intersection of technology, psychology, design, and strategy. It’s about deeply understanding human needs and transforming that understanding into digital products and services that provide real value.

Benefits of a Career in UX

  • High Job Demand
    With the increasing digitalization of services and products, businesses are investing heavily in UX professionals who can ensure seamless and intuitive user experiences.
  • Competitive Salaries
    UX is one of the best-paying areas in the tech and design industry. Since good UX design directly impacts business performance, companies are willing to pay top salaries to professionals who can optimize customer experiences.
  • Opportunity for Real Impact
    Every UX decision influences how people interact with digital products. By designing intuitive and accessible experiences, UX designers improve lives, making technology more inclusive and efficient.
  • Diverse Career Paths
    UX is needed in virtually every industry—whether it’s technology, healthcare, education, finance, e-commerce, or entertainment. This allows for a wide range of career opportunities, from designing mobile apps to optimizing government websites or developing interfaces for emerging technologies like virtual reality (VR) and artificial intelligence (AI).

If you love analyzing problems, designing innovative solutions, and improving people’s interactions with technology, UX might be the perfect career path for you.

Key Skills for a UX Professional

A UX professional needs to master a combination of technical skills, research abilities, and critical thinking to design products that solve real-world problems. UX is not just about aesthetics—it’s about creating meaningful and functional experiences.

Technical Skills

Technical skills enable UX designers to translate ideas into user-centered and data-driven digital products.

  • User Research
    Understanding users’ behaviors, frustrations, and expectations is the foundation of UX. Designers use qualitative and quantitative methods, including:
    • User interviews – Talking directly to users to gather insights.
    • Surveys – Collecting feedback at scale.
    • Usability testing – Observing how users interact with a product to identify pain points.
    • Personas and user journeys – Creating user profiles to visualize behavior patterns.
  • Information Architecture
    Organizing digital content in a logical way ensures that users can easily find the information they need. This involves:
    • Structuring menus and navigation flows.
    • Labeling content effectively.
    • Using card sorting techniques to understand user expectations.
  • Interaction Design
    This defines how users interact with a product. It includes:
    • Micro-interactions (small animations, feedback loops, hover effects).
    • Navigation structures (how users move through an app or website).
    • User flows and decision paths (guiding users toward specific actions).
  • Prototyping and Wireframing
    Early-stage design representations help test ideas before moving to full development, saving time and resources. Tools like Figma, Adobe XD, and Sketch help UX designers create wireframes and prototypes that simulate real interactions.
  • Data Analysis
    Good UX is driven by data. Designers must interpret analytics to understand how users interact with a product and make improvements based on real behavior. Common tools include:
    • Google Analytics (for tracking user behavior on websites).
    • Mixpanel (for measuring user engagement in apps).
    • Heatmaps and session recordings (to see where users struggle on a page).

Soft Skills

Beyond technical knowledge, a UX designer must develop interpersonal and strategic skills to work effectively with teams, stakeholders, and users.

  • Empathy
    Great UX starts with understanding users at a deep level. The ability to put yourself in the users’ shoes allows designers to create products that are not just functional but genuinely useful and enjoyable.
  • Effective Communication
    UX designers collaborate with multiple teams—from developers and marketers to product managers and executives. Clearly explaining ideas, defending design decisions, and translating technical concepts into simple language is crucial.
  • Problem-Solving Mindset
    At its core, UX is about solving problems. Every project presents new challenges—understanding those challenges, iterating solutions, and optimizing experiences is a daily part of the job.
  • Critical Thinking
    A UX designer must be able to analyze, question, and improve existing solutions based on user needs and business objectives. This means:
    • Challenging assumptions and testing hypotheses.
    • Looking at problems from multiple perspectives to find the best solution.
    • Continuously iterating to refine designs based on user feedback.

How to Develop These Skills

If you’re new to UX, here’s how you can start building your skills:

  • Take UX Courses – Platforms like Coursera, Udemy, and Interaction Design Foundation offer great beginner courses.
  • Practice with Real-World Projects – Redesign an existing website or app as a personal project.
  • Join UX Communities – Participate in UX groups on LinkedIn, Slack, and Discord to learn from professionals.
  • Read Books on UX – Essential reads include Don’t Make Me Think by Steve Krug and The Design of Everyday Things by Don Norman.
  • Participate in Hackathons & Design Challenges – Websites like UXChallenges.co and Dribbble’s design challenges help sharpen your skills.
  • Get Hands-on Experience – Volunteer for NGOs or startups that need UX help. Even small projects add value to your portfolio.
  • Start a UX Portfolio – Document your thought process and problem-solving approach. A strong portfolio is key to landing your first UX job.

Essential Tools for UX

Mastering certain tools will make it easier to develop your career in UX. You don’t need to learn them all at once, but it's recommended to become familiar with the most commonly used ones in the industry.

Design and Prototyping Tools

  • Figma
  • Adobe XD
  • Sketch

Usability Testing Tools

  • Lookback
  • Maze
  • Hotjar

Research and Experience Mapping Tools

  • Miro
  • FigJam
  • Notion

Data Analysis Tools

  • Google Analytics
  • Amplitude
  • Mixpanel

Project Management Tools

  • Notion
  • Trello
  • Jira

The choice of tools will depend on the context of each project and the specific needs of your team.

How to Build a UX Portfolio

A strong portfolio is key to securing opportunities in UX. Beyond showcasing attractive interfaces, a good portfolio should demonstrate your thought process and problem-solving skills.

Keys to a Successful Portfolio

  • Tell a story
    Don't just display images. Explain the problem you solved, how you approached it, and the impact of your solution.
  • Include your process
    Document your decisions with wireframes, sketches, user testing, and key findings.
  • Showcase a variety of skills
    Don’t focus only on UI. Highlight your research, information architecture, and data analysis skills.
  • Include metrics and results
    If your work impacted conversions, retention, or user satisfaction, provide concrete data.
  • Make it easy to navigate
    Apply UX principles to your own portfolio. Structure and clarity are essential.

If you don't have industry experience yet, you can include personal projects, redesigns of existing products, or collaborations with NGOs and startups.

How to Land Your First UX Job

Getting your first job in UX can seem challenging, but there are strategies that will increase your chances of success.

Strategies to Start Your UX Career

  • Networking and community engagement
    Attend UX events, meetups, and communities. Connecting with other professionals can open doors for you.
  • Continuous learning
    UX is constantly evolving. Take courses, read books, and stay updated on industry trends.
  • Create content
    Share your insights and reflections on social media or a personal blog. Demonstrating your critical thinking will help you stand out.
  • Apply for internships and trainee programs
    Many companies offer opportunities for junior or entry-level designers.
  • Be persistent and patient
    Competition is high, but if you keep improving your portfolio and skills, opportunities will come.

The Future of UX and How to Stay Relevant

UX continues to evolve, and staying up to date is key to success. Some trends shaping the future of the industry include:

  • Artificial intelligence in UX
    AI is revolutionizing personalized experiences and process automation.
  • Accessibility and inclusive design
    More companies are prioritizing accessibility to ensure their products are usable by everyone.
  • UX for augmented and virtual reality
    Designing immersive experiences is one of the fastest-growing areas in the industry.
  • Strategy and UX writing
    Content plays a crucial role in user experience, and companies are increasingly investing in it.

Staying curious and adaptable will help you thrive in this ever-evolving field.

How to Build a UX Portfolio

A well-structured portfolio is key to securing opportunities in UX. However, it’s not just about showcasing eye-catching images or attractive interfaces; it’s about demonstrating your ability to analyze problems and design solutions that truly impact the user experience.

Essential Elements of a UX Portfolio

  • Tell the project story
    It's not enough to show the final result; providing context is crucial. What was the problem? How did you approach it? What impact did your solution have?
  • Show your process
    The way you arrived at the solution is just as important as the outcome. Include wireframes, sketches, user testing insights, and key decisions you made throughout the project.
  • Go beyond UI
    UX extends far beyond visual design. Showcase your skills in research, information architecture, and strategies to improve the user experience.
  • Include metrics and results
    If you have concrete data that demonstrates the impact of your work, provide context. Did conversion rates improve? Was interaction time reduced? Did user retention increase?
  • Make it easy to navigate
    Apply UX principles to your own portfolio. It should be clear, intuitive, and easily accessible for any recruiter or client.

If you don’t have professional experience yet, don’t worry. You can include:

  • Personal projects where you redesign an existing product or application.
  • Collaborative work with NGOs or emerging startups.
  • Conceptual exercises that demonstrate your strategic thinking and design skills.

The most important thing is to show that you understand the UX process and can apply your knowledge to real-world problems.

How to Land Your First UX Job

Breaking into the UX field can be challenging, especially if you don’t have prior industry experience. However, there are strategies that can help you stand out and pave your way in this profession.

Strategies to Get Your First UX Job

  • Networking and community involvement
    Connect with other designers on LinkedIn, join UX communities, and attend events and meetups. Many job opportunities come through referrals and networking.
  • Continuous learning
    UX is a constantly evolving field. Stay up to date with courses, blogs, podcasts, and specialized books.
  • Create and share content
    Writing articles, sharing your projects on social media, or starting a blog can position you as someone passionate about UX.
  • Apply for internships and trainee programs
    Many companies seek junior designers or interns, providing a stepping stone to a full-time role.
  • Participate in hackathons and design challenges
    These competitions allow you to work on real-world problems, add strong projects to your portfolio, and network with industry professionals.
  • Stay persistent
    It’s normal to face rejection in your early applications. The key is to keep improving your portfolio, learning new skills, and consistently applying.

Many UX professionals started in other disciplines before finding their way into user experience. What matters most is demonstrating your ability to analyze problems, design solutions, and improve digital experiences.

The Future of UX and How to Stay Relevant

UX is constantly evolving, driven by new technologies, changing user behaviors, and the advancement of digital platforms. To remain relevant in this field, staying informed about emerging trends and adapting your approach to market needs is essential.

Trends Shaping the Future of UX

  • Artificial Intelligence and UX
    AI is revolutionizing personalization and automation in user experiences. From virtual assistants to adaptive interfaces, artificial intelligence is transforming how users interact with digital products.
  • Accessibility and Inclusive Design
    Companies are prioritizing accessibility, ensuring that digital experiences are usable by all people, regardless of their abilities.
  • UX in Augmented and Virtual Reality
    The expansion of augmented reality (AR) and virtual reality (VR) is opening new opportunities in how users experience digital products and services.
  • UX Writing and Content Strategy
    The way information is presented has a direct impact on user experience. UX writing and content strategy have become essential components of UX design.

How to Stay Updated in UX

  • Follow industry experts on LinkedIn and Twitter.
  • Attend specialized conferences and webinars.
  • Join UX communities and forums.
  • Experiment with new tools and methodologies.

UX is not just a set of techniques; it’s a mindset that requires continuous growth. The key to success in this industry is adaptability and lifelong learning.

Conclusion:

Building a career in UX is an exciting journey full of possibilities. It’s not just about learning design tools but about developing a balance between technical skills, deep user understanding, and strategic thinking. This balance will enable you not only to design visually appealing interfaces but also to solve real problems and create meaningful impact.

The key is to practice, experiment, and be patient. UX itself is a process—every project, piece of feedback, and adjustment helps you grow. By focusing on continuous learning and strengthening both your skills and portfolio, you can carve out a successful path in this field and make a real difference in the digital world.

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User Experience: Televisa optimizes its website with Aguayo

Aguayo collaborated with various departments within the Televisa Group and Univision, a media conglomerate whose largest shareholder is Televisa, on the user experience (UX) centered redesign of Las Estrellas, Televisa Espectáculos, Televisa Noticias, and Canal 5. Furthermore, Aguayo also ventured into other projects for the Mexican company, such as the microsite for the 2018 FIFA World Cup and Fusión México, both also based on UX.

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Data Analysis: User Behavior Patterns and Trends

In today's competitive digital world, User Experience (UX) has become a critical factor for the success of any website or application. A good UX not only attracts visitors but also keeps them engaged and satisfied. However, tackling challenges and solving UX-related problems can be a complex process. Fortunately, there are effective methodologies that can help you address and resolve these issues efficiently. In this article, we will explore some of the best methodologies to enhance UX and optimize your website with real-world examples.

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