Aguayo

D Why ‘Time and Materials’ with LATAM Talent is a Smart Move for Agile Teams

Por Redacción Aguayo

In fast-moving product teams, flexibility isn’t a luxury — it’s a requirement. The Time and Materials (T&M) model offers precisely that: a framework where scope can adapt as priorities shift. When this model is paired with nearshore LATAM talent, the result is an agile powerhouse. 🌎

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CAPTION: Photo generated from Midjourney

Agility requires adaptability, not fixed plans

Agile is not a buzzword — it’s a philosophy grounded in continuous learning, quick feedback loops, and the ability to change direction without derailing the whole operation. However, many organizations still try to fit agile practices into legacy contracting models, especially fixed-price agreements. This creates an inherent contradiction: you want your team to be nimble, but you lock them into static scopes, rigid deliverables, and predefined timelines.

Time and Materials solves this mismatch. Instead of pretending to know everything from day one, T&M embraces the truth: priorities evolve. Requirements shift. Discoveries happen. Under this model, you pay for actual work delivered, usually by the hour or day. This means your team can adjust its trajectory as new information comes in, whether it’s from user testing, analytics, or changing business needs.

  • Fixed-price = predictability, but rigidity
    • Time & Materials = responsiveness and continuous refinement

This flexibility becomes even more crucial in environments where product-market fit is still being validated or where user needs are still being discovered. T&M unlocks the ability to pause, pivot, or double down without renegotiating entire contracts or triggering costly change orders.

Why LATAM talent fits like a glove

When North American companies consider expanding their product capabilities, they often look offshore — but “offshore” doesn’t have to mean “far away.” LATAM (Latin America) offers a unique combination of geographic proximity, cultural alignment, and cost efficiency that makes it especially attractive for agile, high-growth teams.

  • Time zone overlap: Teams in Mexico, Colombia, or Argentina can attend your morning standups, answer Slack messages in real-time, and participate in sprint planning without timezone gymnastics. This real-time collaboration drastically improves speed of iteration and team cohesion.
  • High English proficiency: Particularly in the tech hubs of the region, English isn’t a barrier. Engineers, designers, and PMs in LATAM are increasingly fluent — not just in language, but in the cultural nuances of global tech organizations.
  • Cost efficiency: You can expect competitive rates compared to US or Canadian teams, often with equal or higher output. This makes it easier to staff full squads instead of relying on a few overloaded resources.
  • Cultural affinity: LATAM professionals share many work values with North American teams — like initiative, ownership, and the ability to thrive in ambiguity. The result is smoother onboarding and quicker integration into existing workflows.

Unlike other nearshore options, LATAM teams often bring a startup mentality — resourceful, creative, and ready to grow with you.

Don’t fall for the ‘fixed scope trap’

Fixed-scope contracts often masquerade as safe, but in practice, they tend to create friction and frustration:

  • Endless change requests: Every new insight or feature requires a formal process, slowing down momentum.
    Delays and blockers: If initial assumptions were wrong (as they often are), teams either get stuck or have to cut corners.
    Misaligned incentives: Vendors are incentivized to stick to what’s in scope, not what actually drives value.
    Team burnout: Teams working under rigid scopes are often forced to deliver “on time” even if the direction no longer makes sense.

With Time and Materials, your team works on what matters most today — not what was written in a spec doc three months ago. You avoid the political tug-of-war of renegotiation and focus instead on user value, iteration, and learning.

Visibility > Illusion of control

A common objection to T&M is that it feels unpredictable. And it can be — if managed poorly. But with the right cadence and transparency, it can actually provide more control than fixed-scope engagements.

Here’s how:

  • Burn rate tracking: Know exactly how much you’re spending each week and on what.
    Time-tracking tools: See how time is being allocated across design, development, QA, etc.
    Sprint reviews and retrospectives: These agile ceremonies double as checkpoints — what’s working, what’s blocked, and what’s next.
    Prioritization sessions: Stakeholders can continually weigh in on what’s most valuable, and shift the backlog accordingly.

In other words, control doesn’t come from guessing up front — it comes from staying close to the work as it happens.

When Time and Materials is the right fit

Not every project should be T&M. But for many product orgs — especially those navigating high uncertainty, changing requirements, or new opportunities — it’s the smartest way to build. Here are some scenarios where T&M shines:

  • Early-stage products: When you're still testing hypotheses or figuring out what users want.
    Feature experiments: A/B tests, MVPs, and pilot programs need flexibility to iterate quickly.
    System redesigns: Legacy modernization or UX/UI overhauls often reveal unknown complexities.
    Ongoing product support: Keep a lean team available for continuous improvements, bug fixes, and optimizations.
  • You can start small and scale as needed
    You can reprioritize work with minimal friction
    You can pull the plug early if the opportunity changes
    You won’t overpay for deliverables that don’t move the needle

T&M is not anti-planning — it’s pro-adaptability.

Look for partners, not vendors

There’s a difference between an outsourcing vendor and a strategic partner. T&M works best when the LATAM team doesn’t just show up to complete tickets — they show up with questions, insights, and accountability.

Great partners:

  • Co-own the product goals, not just the backlog
    • Integrate into your rituals: standups, retros, demos
    • Raise red flags early and often
    • Push back with respect when something doesn’t make sense
    • Bring full-stack value: strategy, UX, dev, QA, and PM

In this model, success is mutual. You’re not just buying hours — you’re investing in momentum.

What to look for in a LATAM T&M partner

If you're exploring this model, filter for teams that demonstrate:

  • Multidisciplinary squads that can flex as your needs evolve
    Clarity on billing and time tracking, with no hidden fees
    Proactive and transparent communication
    Strong agile maturity, with emphasis on value delivery
    Product fluency, not just technical chops

Ask to sit in on one of their sprint demos. Look at how they document their work. Talk to their current clients. The best partners will feel like an extension of your team — not just a vendor on another continent.

Build for change, not for certainty

In a world of shifting markets, user behaviors, and tech stacks, the most dangerous strategy is trying to be too certain. Rigid plans don’t account for discoveries. They don't tolerate ambiguity. They don’t adapt to new signals.

But agility does.

And agility, when powered by the right LATAM talent through a flexible T&M model, gives you the responsiveness you need to build the right thing, at the right time, with the right people.

Final thoughts: Stop buying certainty — start investing in adaptability

In the current landscape, where product roadmaps shift quarterly and user behavior evolves weekly, the idea of locking in every requirement upfront is not just risky — it’s counterproductive. The companies that win are not the ones with the most polished Gantt charts, but the ones with the operational muscle to adapt without losing momentum.

The Time and Materials model isn’t about letting go of control — it’s about redefining control as visibility, flexibility, and continuous alignment. It rewards trust, transparency, and shared ownership. And when you power that model with LATAM talent, you don’t just get nearshore support — you get time zone-aligned partners who speak your language, understand your culture, and are deeply invested in delivering value, not just outputs.

This is more than a procurement decision. It’s a product strategy move.

It’s a commitment to learning over guessing. To agility over rigidity. To building products that reflect what’s real — not just what was scoped two months ago.

If your team is navigating complex priorities, shifting market demands, or scaling a product with evolving needs, T&M with a LATAM team isn’t a workaround — it’s a competitive advantage.

Stop optimizing for hypothetical certainty. Start designing for actual change.

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User Experience: Televisa optimizes its website with Aguayo

Aguayo collaborated with various departments within the Televisa Group and Univision, a media conglomerate whose largest shareholder is Televisa, on the user experience (UX) centered redesign of Las Estrellas, Televisa Espectáculos, Televisa Noticias, and Canal 5. Furthermore, Aguayo also ventured into other projects for the Mexican company, such as the microsite for the 2018 FIFA World Cup and Fusión México, both also based on UX.

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Data Analysis: User Behavior Patterns and Trends

In today's competitive digital world, User Experience (UX) has become a critical factor for the success of any website or application. A good UX not only attracts visitors but also keeps them engaged and satisfied. However, tackling challenges and solving UX-related problems can be a complex process. Fortunately, there are effective methodologies that can help you address and resolve these issues efficiently. In this article, we will explore some of the best methodologies to enhance UX and optimize your website with real-world examples.

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The Power of User Experience Maps: Optimizing Your Website

Navigating a website is not always a straightforward journey. Visitors can feel lost, confused, or simply frustrated. How can you understand what users experience on your site and improve their journey? The answer lies in User Experience Maps (or User Journeys). These powerful tools allow you to visualize users' journeys through your site, identify issues, and optimize every step.

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A/B/C Testing: Enhance Your User Experience

A/B/C testing, also known as split testing, is a fundamental technique in the world of user experience (UX) design and digital marketing. It enables businesses to evaluate the effectiveness of different design elements, content, and features to make data-driven decisions and enhance conversions. In this article, we'll delve deep into what A/B/C testing is, when you should conduct it, why it's essential, and how to effectively conduct these tests to optimize the user experience and increase your conversion rates.

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Lean UX: Redefining User Experience Strategy

Explore Lean UX methodology in-depth based on the book by Jeff Gothelf and Josh Seiden. Discover its core principles, benefits, implementation process, and how it compares to other design methodologies. Learn when and who should use Lean UX to enhance user experience strategy.

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Omnichannel User Experience: Navigating Between the Physical and the Digital

In the ever-evolving landscape of user experience and digital development, one concept that has gained prominence is the convergence of physical and digital worlds. This convergence, often referred to as "omnichannel," represents a significant shift in the way businesses and individuals interact with technology. Let's explore the intriguing intersection of physical and digital realms and its impact on the user experience.

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Key Performance Metrics in Digital Development: What to Measure and Why

In the vast realm of digital development, measuring performance is paramount for success. This article delves into the key metrics that should be the focus of your attention. Discover why these metrics are essential and how they can transform your approach, from loading speed to user retention. Join us on a journey through digital analytics to empower your development strategy.

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The Psychology of Color in Digital Design: Strategies for an Impactful Experience

Dive into theworld of color psychology in digital design, where each shade and hue has the power to influence users' emotions and perceptions. Let's explore strategies beyond aesthetics, unraveling the fundamental theories of color, its application in branding, and how it directly impacts user behavior. From readability on digital screens to cultural considerations and practical tools, discover how colors go beyond the visual, shaping impactful and meaningful digital experiences.

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The Role of UX Research in Digital Development

User Experience (UX) Research stands as a fundamental pillar in digital development, acting as the process that allows us to thoroughly comprehend the needs, behaviors, and expectations of users. At its core, UX research seeks to unravel the mysteries surrounding human interaction with digital products and services, providing valuable insights for design and continuous improvement.

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Eye Tracking and Neuro UX: Deciphering User Psychology

Let's explore into the fascinating realms of Eye Tracking and Neuro UX – two powerful disciplines that uniquely allow us to unravel the psychology of user interaction. From tracing the user's gaze to deciphering how their brain responds, we unlock the secrets behind digital engagement. Get ready to embark on a journey beyond the visual surface, where each click unveils an unseen narrative of preferences and behaviors.

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Key Strategies to Improve User Experience

Improving the user experience goes beyond simple adjustments. It involves a comprehensive approach that ranges from deep user understanding to continuous impact assessment. In this guide, we'll explore key strategies that can transform the way users interact with your digital products.

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Winning Strategies in the Product Life Cycle: Lessons from the Boston Consulting Group

Explore the winning strategies that steer products towards success in every phase of their life cycle. This article unravels valuable lessons offered by the Boston Consulting Group (BCG), showcasing analytical tools, strategic models, and effective tactics to navigate the diverse stages. From inception to decline, discover how to implement proven strategies that have propelled the growth of prominent businesses.

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