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Forms are one of the most critical touchpoints between users and digital products. They’re where the most important actions happen: creating an account, making a purchase, submitting a request, subscribing, or booking a service. But even though they’re at the heart of many digital experiences, forms remain one of the most overlooked and mistreated elements of interface design.
Storytelling isn’t just for books, movies, or TV shows—it's also a powerful tool in digital experience design. In UX, storytelling helps us connect with users on a deeper, more emotional level. It gives meaning to the journey, creates motivation, and, above all, makes people feel like they’re part of something. Designing with narrative is giving a soul to an interface. 📖
When things don’t go as the user expects, error messages become a critical point of contact. These are moments filled with frustration, but also opportunity. Instead of being a simple reminder that something went wrong, a well-crafted error message can guide, reassure, and return control to the person interacting with the interface. Writing effective UX copy in these situations can make a significant difference in how a brand or product is perceived. 📎
Designing microinteractions isn’t an aesthetic luxury — it’s a powerful UX strategy that communicates, guides, and emotionally connects with the user.
When we talk about user experience, we often think of well-designed interfaces, smooth interactions, and harmonious colors. However, there is a fundamental component that is often overlooked: words. UX Writing is not just about “writing pretty texts” but a strategic discipline that guides, informs, and builds trust in users within a digital interface.
Imagine having an endless list of ideas to improve your product's user experience. Each one seems valuable, each one promises impact, and each one has passionate advocates within the team. How do you decide which ones to implement first? This is one of the most important questions in product and UX management. Prioritization is not just a matter of preference but of strategy, data, and a clear vision of both the business and the user.
When we think of branding, the first things that come to mind are usually a logo, typography, or a brand's color palette. However, branding is much more than a visual identity; it is the complete perception that users have of a brand, and that includes the experience they have when interacting with it. This is where UX (User Experience) comes into play as a key ally in building memorable brands.
When we think about User Experience (UX) design, it’s easy to picture large teams with generous budgets, conducting extensive user testing, and using advanced tools. However, in a startup, the reality is quite different: resources are limited, time is scarce, and every decision matters. How can you design an exceptional experience without a million-dollar budget? Here, I’ll share strategies, approaches, and the right mindset to achieve it.
E-commerce has transformed the way we shop, but not all online experiences meet user expectations. Confusing navigation, slow load times, or a complicated checkout process can mean the difference between a successful sale and an abandoned cart.
This analysis explores how to optimize UX in online stores, covering aspects such as speed, personalization, trust, and customer support. More than just design, it’s about creating seamless and efficient experiences that turn visitors into repeat buyers.
When we talk about user retention, user experience (UX) is not just another factor—it is the heart of any effective strategy. If a digital product fails to engage, motivate, and satisfy its users, they will simply leave. Churn (the rate of user abandonment) is the natural enemy of profitability and growth, and more often than not, a poor UX is what triggers it. So, how can we design experiences that keep users engaged in the long run? Let’s explore.