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About work, workshops, creative processes, new clients, old clients, daily life, and UX, epistemological thoughts, and critiques.

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What is a DXP Platform like Liferay?

Discover the Power of Digital Experience Platforms (DXPs) and Their Role in Creating Exceptional Online Experiences. A DXP like Liferay provides integrated tools and services for managing, personalizing, and optimizing digital interactions for customers, employees, and other stakeholders. From content management and user segmentation to omnichannel experiences and analytics, DXPs simplify the creation and delivery of personalized content. Leading companies in various industries, such as Vodafone, Audi, and Unilever, have harnessed the potential of DXPs to manage multiple websites, ensuring consistency and delivering seamless user experiences. Explore how DXPs can transform your digital presence and elevate customer engagement to new heights.

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User Experience Maps: Visualizing Key Interactions

In the world of User Experience (UX), where user satisfaction is paramount, having effective tools is crucial to understand and improve interactions between users and your website or application. One of the most valuable resources is the user experience map, also known as User Journey or Customer Journey. In this comprehensive guide, we will delve deep into how to create and use user experience maps to enhance an exceptional experience for your users and the success of your digital project.

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Identification of Emotions: Forge Deeper Connections with Users through Emotion-Driven UX

It's not enough for websites and applications to merely function; they must also connect with users on a profound emotional level. The field of User Experience (UX) design recognizes the significance of emotions and how they influence user behavior and decisions. This understanding has given rise to emotion-driven UX design, a methodology focused on creating digital experiences that trigger and respond to user emotions.

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'Jobs to be Done': How to Discover and Satisfy Customer Needs

Discover how to identify and address customer needs through the "Jobs to be Done" strategy. This innovative approach focuses on understanding what motivates customers to "hire" a specific product or service and how you can effectively meet those needs, ensuring exceptional customer experience and long-lasting competitive advantage.

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